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FAQ

  • What’s the difference between private label and wholesale selling?
    Private label involves branding and selling your products, while wholesale focuses on reselling established brands. We support both models.
  • How soon can I start seeing results?
    Results vary, but many clients see improvements in a few weeks with optimized strategies.
  • Can you help me transition from another e-commerce platform to Amazon?
    Yes, we guide businesses in migrating from platforms like Shopify, eBay, or Walmart to Amazon, ensuring a seamless transition.
  • Do you work with businesses outside the U.S.?
    Yes, we work with businesses globally to succeed on Amazon but our main customer base in the U.S. We are a U.S based company located in San Diego, CA.
  • How do I contact you if I need help?
    Reach us anytime at 📞 858-480-5433 or 📧 connect@hippopilot.com.
  • How quickly can I expect to start selling after my account is set up?
    Most sellers can start generating sales within a few weeks after setup, listings are optimized, and inventory is at Amazon fulfillment centers or if you are shipping FBM.
  • Do you provide refunds if I’m not satisfied with the results?
    While we don’t offer refunds, we guarantee transparency and consistent updates to ensure your satisfaction throughout our partnership. We do require a 30 day notice prior to cancelation.
  • Can I sell handmade or custom products on Amazon?
    Yes, Amazon Handmade is specifically designed for custom and artisan products. We can help you set up in this category.
  • What sets Hippo Pilot apart from other Amazon agencies?
    We’re not just an agency; we’re your growth partner. Our end-to-end Amazon solutions, proven expertise, and commitment to your success make us the ideal choice for e-commerce sellers.
  • Have more questions?
    Feel free to contact us at 📞 858-480-5433 or 📧 connect@hippopilot.com. We’re here to help!
  • What industries do you specialize in?
    We work across various industries, including consumer goods, electronics, apparel, and more.
  • How can I track the progress of my Amazon account setup and management?
    We provide regular updates and transparent reporting, so you’re always informed about the status of your account and our efforts.
  • Do you only work with established businesses, or can startups apply?
    We work with businesses of all sizes, from entrepreneurs and startups to SMBs and large enterprises.
  • Can you help me if my business is completely new to e-commerce?
    Yes, we guide startups from the ground up, offering complete support to establish a strong Amazon presence.
  • Are there any hidden costs?
    No, we provide clear and transparent pricing upfront.
  • How long does it take to set up an Amazon Seller Central account?
    The setup process typically takes 1–2 weeks, depending on the complexity of your business and the documentation required.
  • How much do your services cost?
    Our pricing varies depending on the services you need. Contact us for a free consultation and personalized estimate. Feel free to contact us at 📞 858-480-5433 or 📧 connect@hippopilot.com. We’re here to help!
  • Is the consultation really free?
    Yes! Our initial consultation and estimate are completely free with no obligation.
  • Are there any ongoing fees for your services?
    Yes, we offer monthly service plans for ongoing management, advertising, and optimization. The cost depends on the level of support you need. However, we try to keep our costs lower than our competitors.
  • Are there additional fees for selling internationally?
    Amazon charges extra fees for global marketplaces, including currency conversion and FBA export fees. We’ll help you understand these costs.
  • Is the cost of product photography included in your services?
    Product photography is not included in standard packages but can be arranged as an add-on service.
  • What are Amazon’s selling fees?
    Amazon charges referral fees, subscription fees, and optional service fees (like FBA). We help you understand and manage these costs.
  • How do you determine the pricing for your services?
    Our pricing depends on the scope of services you require. Contact us for a custom quote. Feel free to contact us at 📞 858-480-5433 or 📧 connect@hippopilot.com. We’re here to help!
  • What types of products can I sell on Amazon?
    Amazon allows a wide variety of products, but some categories require approval. We can help you navigate these restrictions.
  • What documents are needed to set up an Amazon Seller Central account?
    Typically, you’ll need proof of identity, a business license (if applicable), bank account details, and tax information.
  • Do I need a trademark to sell on Amazon?
    A trademark is not mandatory to sell on Amazon, but it’s required for Amazon Brand Registry. We can guide you through the trademark process.
  • Can you help set up my Amazon Seller Central account?
    Absolutely! We handle everything from account registration to setting up your product listings, ensuring your business is ready to start selling on Amazon seamlessly.
  • Do I need a business license to sell on Amazon?
    While Amazon does not always require a business license, having one is often beneficial, especially for tax purposes and establishing credibility. We can help guide you through the requirements based on your location and business type.
  • What is Amazon Seller Central, and why do I need it?
    Amazon Seller Central is the platform where businesses manage their Amazon sales operations, including listing products, tracking inventory, and fulfilling orders. It's essential for selling on Amazon and reaching millions of potential customers.
  • How can I ensure my business meets Amazon’s seller requirements?
    We help you comply with Amazon’s guidelines, including providing proper documentation and setting up your business profile correctly.
  • Can I sell on Amazon as an individual, or do I need to register as a business?
    You can sell as an individual or as a business. However, registering as a business often provides more credibility and benefits.
  • Can you help with brand registry on Amazon?
    Yes, we assist with Amazon Brand Registry to protect your brand and unlock enhanced marketing tools.
  • What’s the difference between Amazon Seller Central and Vendor Central?
    Seller Central is for businesses selling directly to customers on Amazon, while Vendor Central is for businesses selling wholesale to Amazon.
  • Do you offer Amazon FBA (Fulfillment by Amazon) setup?
    Yes, we specialize in helping businesses set up and optimize their operations with FBA, including preparing and managing inventory to meet Amazon's requirements.
  • How can I ensure consistent inventory levels?
    We implement inventory management tools and strategies to prevent stockouts or overstocking.
  • What’s the best way to launch a new product on Amazon?
    A successful launch includes keyword research, optimized listings, strategic pricing, and targeted ad campaigns. We manage the entire process.
  • Can you help with product research and sourcing?
    Yes, we provide guidance on selecting profitable products and sourcing them effectively to maximize your success on Amazon.
  • Can you help me set up multiple brands on Amazon?
    Yes, we assist with managing multiple brands under one account or separate accounts as needed.
  • How do I scale my business without overextending resources?
    Our full-service management solutions help you scale efficiently by handling inventory, ads, and operational tasks.
  • What services do you offer for Amazon Seller Central?
    Our services include account setup, product listing optimization, brand registry assistance, advertising and PPC management, inventory management, and full-service platform management.
  • Can you manage my entire Amazon store?
    Yes, we offer full-service platform management, including listings, advertising, inventory, and customer service.
  • What tools do you use to manage my account?
    We use industry-leading tools for keyword research, ad management, inventory tracking, and more.
  • How do I calculate my profit margins for Amazon sales?
    We assist with profit analysis, factoring in Amazon’s referral fees, FBA fees, and advertising costs to ensure your business remains profitable.
  • How do you optimize product listings?
    We enhance your listings by using keyword research, professional copywriting, high-quality images, and competitive pricing strategies to improve visibility and conversions.
  • Can you manage my Amazon Ads and PPC campaigns?
    Yes, we create and manage PPC campaigns to ensure your advertising budget is spent effectively, driving sales while minimizing costs.
  • How do you handle negative seller feedback?
    We monitor seller feedback and address concerns promptly to maintain a positive seller rating.
  • Do you provide regular updates on account performance?
    Yes, we offer transparent reporting to keep you informed about your sales, ads, and overall performance.
  • What is A+ Content, and do I need it?
    A+ Content enhances product detail pages with rich media. It’s highly recommended for improving customer engagement and conversion rates.
  • Can I list my products in multiple countries?
    Yes, Amazon supports global selling. We can help you expand your reach to international marketplaces.
  • Can you assist with product photography?
    Yes, we provide guidance on product photography or connect you with professional photographers experienced in Amazon standards.
  • How do I get my products listed on Amazon?
    We handle the entire listing process, including creating optimized titles, bullet points, descriptions, and images.
  • What’s the best way to stand out in a competitive product category?
    We focus on optimized listings, strategic advertising, and A+ Content to differentiate your brand and products.
  • How do I send inventory to Amazon’s warehouses?
    We’ll guide you through creating shipping plans, labeling requirements, and selecting the best carrier.
  • Can I use both FBA and FBM for my products?
    Yes, you can use both methods simultaneously, depending on your business strategy.
  • What if my inventory gets damaged in Amazon’s warehouse?
    Amazon may reimburse you for damaged inventory under certain conditions. We can help you file claims.
  • How does Amazon handle returns and refunds?
    Amazon’s policies favor customers, but we help minimize return rates by improving product descriptions and quality control.
  • Are there extra fees for using FBA?
    Yes, FBA has storage, fulfillment, and additional service fees. We can help you calculate and manage these costs.
  • What is Amazon FBA?
    Fulfillment by Amazon (FBA) lets Amazon handle storage, shipping, and customer service for your products.
  • What is Amazon PPC?
    Amazon Pay-Per-Click (PPC) advertising allows you to promote your products directly in search results and on product pages.
  • How much should I budget for advertising on Amazon?
    Advertising budgets vary based on your goals, product category, and competition. A typical starting budget is $500–$1,000 per month, but we’ll tailor a plan to your needs.
  • How do I compete with low-priced sellers?
    We focus on value differentiation through better listings, A+ Content, and strategic ad placement rather than solely competing on price.
  • What’s the difference between Sponsored Products, Sponsored Brands, and Sponsored Display ads?
    Sponsored Products promote individual listings, Sponsored Brands highlight your brand, and Sponsored Display targets customers across Amazon and beyond.
  • Can I track the ROI of my Amazon ads?
    Yes, we provide detailed reporting on your ad performance to measure ROI and optimize campaigns.
  • How do I choose the right keywords for my ads
    We use advanced tools and strategies to identify high-performing keywords for your products.
  • How much should I budget for Amazon advertising?
    It depends on your product and goals. We’ll help create a cost-effective ad strategy for your business.
  • How do I ensure my Amazon business remains profitable long-term?
    We help with consistent optimization of listings, cost-effective ad campaigns, efficient inventory management, and adapting to market trends.
  • How do I handle inventory as my sales grow?
    We use advanced tools and strategies to monitor and replenish inventory efficiently.
  • Can you help me improve my Amazon search rankings?
    Yes, we optimize your listings with keywords, A+ Content, and other strategies to improve rankings.
  • How does Amazon’s algorithm determine search rankings?
    Amazon uses factors like sales history, keyword relevance, pricing, and customer reviews to rank products. We optimize these elements to improve rankings.
  • Can I change my product pricing easily?
    Yes, Amazon allows price adjustments, and we can help you implement dynamic pricing strategies to stay competitive.
  • What’s the best way to increase my Amazon sales?
    A combination of optimized listings, strategic ads, and excellent customer service is key. We’ll guide you through it.
  • Can you help me launch new products?
    Yes, we create go-to-market strategies to ensure successful product launches on Amazon.
  • How can I scale my Amazon business?
    We help you expand through better listings, optimized ads, inventory management, and global selling strategies.
  • Can you help if my business is seasonal?
    Yes, we tailor strategies to optimize sales during peak seasons and maintain steady performance during off-seasons.
  • How do I integrate third-party tools with Amazon?
    We help integrate software like inventory trackers, accounting tools, and analytics platforms.
  • Can you help me set up Amazon automation tools?
    Yes, we recommend and implement tools to automate repetitive tasks.
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